“We’ve become more efficient as a company now that we use Mothernode to manage our operations from sales to invoicing. We would not be prepared for our growth if we didn’t have a great tool like this in place.”

- David Glorioso
VP of Sales

Customer: iZone Imaging
Industry:Custom Fabrication

Overview
Located in central Texas, iZone manufactures custom digital graphics products in digital laminate and thick stocks suitable for sign graphics, exterior applications and surface grade laminates. iZone has specialized in exterior and interior graphic panels for more than a decade.

Challenge
Over the years iZone has built it’s operations in silos. From sales through accounting, each department created their own process solution to achieve their operational goals. Excel templates, FileMaker databases and QuickBooks headlined their operations infrastructure and made departmental hand-offs, communications and finding various customer information a daunting task. To complicate matter, iZone was doing very well as a company. They decided to expand their product offering into new markets and were seeing some great results. Unfortunately, sales and operations were becoming unmanageable. While they had the recipe for growth, they were missing key ingredients to make it all possible. Connecting information from department to department and providing job updates required a fulltime person just to keep job logs current. The company was having a difficult time dealing with workflow bottlenecks and accommodating the business success they were seeing.

Solution
iZone knew they needed a business tool that could enable their entire company to be more efficient in all areas and collaborate more efficiently throughout their operational process. They evaluated many solutions that could help them streamline their operations, but all of them carried hefty price tags and required a significant investment to implement and customize. Mothernode (ERP) was the right fit. iZone was able to quickly determine that Mothernode had everything they needed, since by default, customers are given access to every module the software has to offer. In addition to the simplified pricing model, Mothernode was also much more affordable than many of the comparable alternative systems that had been explored. With Mothernode’s budget-friendly subscription fee, iZone had the flexibility to invest in customizing some of the features to incorporate their existing unique business processes.

“We are now able to issue 400% more quotes per day thanks to Mothernode’s efficient pricing capabilities.”

- Jennifer Bagley
CEO

Customer: CI WEB GROUP
Industry:Internet Business Solutions

Overview
CI Web Group is a leader in web development, web marketing and corresponding Internet services, such as SEO and social media. Their clients turn to them for expertise and turnkey digital marketing training, website development, search engine optimization strategies and comprehensive Internet marketing implementation strategies. This Dallas-based Internet Marketing company believes in providing their clients with all of the information and knowledge they need to make informed decisions with 110% comfort in knowing exactly what their results will be. This is achieved through collaborating advanced project management technology and systems, coupled with their certified project managers, developers, engineers and strategy team.

Challenge
CI Web Group has no trouble keeping busy. Their CEO, Jennifer Bagley, engages prospects several times a week by offering informative speaking engagements that generate successful results. Attendees often become customers, taking advantage of one of CI Web Group’s portfolio of Internet products and services. The challenge CI Web Group is faced with is harvesting all of their leads, qualifying them quickly and then turning them into customers. Their process needs are clear but achieving them has been a difficult task, because they needed to depend on multiple solutions to achieve their business objectives. Fragmented technology caused efficiency problems throughout the sales process and as a result often fogged their lead activity. Part of CI Web Groups purpose is to help their customers embrace technology solutions, so they weren’t strangers to many of the SaaS CRMs on the market. From High Rise to Zoho and V-Tiger, they couldn’t find a perfect blend that would address all of their sales and customer management needs. In fact, other CRMs still left out key components of their business processes that needed to be addressed by yet another software solution.

Solution
They finally turned to Mothernode CRM, which ultimately was the only solution in its class that addressed all of their sales, customer management and Marketing needs. In addition to its capability, Mothernode automated over a dozen processes within their workflow giving them the ability to spend more time closing business and less time wrangling their prospects. One of the best process improvement examples was their increased efficiency when creating quotes. In the past CI Web Group created 2-3 quotes a day for potential prospects. With Mothernode and its streamlined quoting process they now average 12 quotes daily, equaling a 400% increase in their ability to earn new business. Never before has CI Web Group been able to track the success and effectiveness of their speaking engagements and marketing activities, at least not until now. CI Web Group depends on Mothernode’s Web Forms and Campaigns features, and have made them an integral part of their business process. Web forms are used in their business development initiatives and help instantly capture leads. They’ve also utilized web forms as a productivity tool, enabling registered attendees to request more information via the Internet, automatically turning their registration into a brand new lead in Mothernode CRM.

“Mothernode CRM has enabled us to help deliver our solutions right on site with our customers. There’s no better demonstration of efficiency than providing instant results!”

- Jamie Geisler
President/CEO

Customer: Go Get’em
Industry:Recruiting

Overview
Since 2005, Go Get’em has been placing top talent for businesses nationwide in the manufacturing and technology industry. In addition to talent placement, Go Get’em offers an array of complimentary services to help businesses with the placement needs, including personality testing, background screening, HR expertise and more.

Challenge
If there is one industry that needs to stay on top of customers contacts and sales leads, it’s the recruiting industry. Servicing dozens of enterprise customers and maintaining thousands of contacts in their database, Go Get’em needed an organizational tool that could help them quickly pair up the right talent with the right customer. Go Get’em employees often worked in the field and needed a web-based solution that would allow them access their data to assist their clients anywhere, anytime. Contracts, resumes and quoting was all handled in separate MS Office applications and often took hours to search files for the right content. Having multiple users also presented its own set of challenges, the biggest being the sharing of customer records and pricing schedules with each Go Get’em employee. Most documents resided on employee laptops and were never shared, which often caused employees to duplicate efforts.

Solution
Implementing Mothernode CRM provided Go Get’em with a multi-leveled solution for their issues. All of the their customers, contacts and related documents are now accessible by all users and can be maintained from one central location. Go Get’em was also able to maintain it’s listing of human capital contacts and associate candidates with their customers. And because Mothernode CRM is 100% web-based, they had the mobility they needed and they were able to collaborate more efficiently by sharing notes, emails and making appointments all from within the customer profile. Employees spent less time having ‘update meetings’ and more time with customers and pursuing new business.

“Mothernode has so many automated and efficient features, I can complete the same amount of work in half the time.”

- Alison Burnett
Project Manager

Customer: ASI
Industry:Architectural Signage

Overview
Founded in 1965, ASI leads the architectural signage market by providing consultative services for comprehensive wayfinding and identity solutions to companies throughout the U.S. and the world. We offer superior product solutions for interior signage, exterior signage and digital signage. From our proven standard product assortment to our custom design and manufacturing capabilities, ASI is focused on providing our healthcare, hospitality, education and corporate clients with progressive products and services tailored to meet their exact needs today and in the future.

Challenge
ASI Sign Systems is a national US franchise with over 40 locations. They specialize in manufacturing and selling interior and exterior architectural signage in Healthcare, Education, Corporate and Government markets.Many of the franchisees and the corporate headquarters work with satellite offices for sales and project management and depend on sharing information between offices, including processing orders and requesting pricing proposal. Managers and executives also needed a way to stay on top of businesses from a distance and make sure important deliverables were still being met. Customers are often serviced from multiple locations (depending where their order was in the process) and collaborating when working with a customer account was difficult, because information in one office wasn’t always available in another. Historical information like quotes and supporting documents were also fragmented between locations.

Solution
Mothernode ERP eliminated geographical challenges, allowing dispersed teams to work more effectively in real-time. Now users can share important information in customer accounts, including emails, notes, etc. as well as reduce the need for status updates or requests for more information. Account teams and management can stay on top of their customers and access their client data, purchases, invoices and other critical transaction history as well as share documents online. Mothernode gives them the ability to collaborate effectively where distance was once a challenge.

Mothernode ERP has helped to close a large gap businesses often face when enterprise architectures fragment teams. Productivity is no longer stifled. Delivery times improved and users can focus more on managing projects reducing their number of inquiries about job status or updates.