Improve Customer Service with Online Cases
Stand behind your products and services by giving your customers the peace of mind they’re looking for, by offering them a place to go for online support. Adding Mothernode Case Capture Forms to your websites and landing pages are a great way to enable your customers the freedom to submit questions or requests for service. With Mothernode Case Forms they can even upload files or send pictures or screen caps. Case Capture Forms allow the customer to instantly create a new service ticket in your Mothernode CRM account.
The following examples are forms you can build in Mothernode CRM:
Basic Case Capture Form
You can add basic case capture forms to your website or blog that let visitors communicate questions or issues directly to your support team.