Mothernode is an award-winning, leading provider of Software-as-a-Service (SaaS) business solutions for growth-oriented Small and Medium-Size Businesses (SMB). Its flagship product, Mothernode ERP, delivers powerful on-demand applications and components designed to streamline all aspects of operations. Mothernode CRM is a full-featured sales force automation program.
Mothernode ERP and Mothernode CRM were developed with the principles of making the user more productive by automating tasks, simplifying workflow and streamlining business processes. They each contain features and capabilities that often come at an additional expense in competing software, making Mothernode’s software the best value for the money. Gleanster ranks Mothernode CRM as “best” in ease of use and ease of deployment. Gleanster also ranked Mothernode “better” in overall value over Salesforce.com, SAP and SugarCRM.
The Account Manager will manage both existing and new customers for the Sales team. The Account Manager (AM) will be responsible for full customer satisfaction in their designated territory and will act as the customer’s single point of contact. The AM will be responsible for fostering and nurturing the relationship. The AM will understand client’s core business and recommend solutions to fit their changing and/or growing needs. The AM will offer customization to each customer as needed. The AM will work with their Project Management leader for any customer requested customization needs and solutions.
Bachelor’s Degree in Computer Science, Computer Engineering, Business Management or comparable.
Prior experience with ERP, SaaS, CRM and/or Ecommerce.
Competent sales experience.
Good negotiation skills.
Excellent communication skills (written and verbal).
Able and willing to go above and beyond including on-call customer service requests. (Must be available to your customers during their working hours.)
Able to work independently as well as on a team.
Must be willing to do any and all tasks from administrative work to high level negotiations. Start-up mentality is imperative.
Previous experience supporting CRM or ERP systems.
Good general understanding of business operations.
Strong written and verbal skills.
Ability to work in a fast-paced, team environment.
Exemplary customer references.
Strong computer skills including web, Word, Excel and CRM.
Health, Dental, Vision insurance
401k with company match
To apply please send resume with cover letter and salary history to firstname.lastname@example.org.