3 minute read[vc_row][vc_column][vc_column_text]CRM (customer relationship management) technology is growing in popularity in small and midsized companies, especially among their sales teams. CRM is essentially a system that’s deployed to manage the interactions of a company with clients, customers, and sales prospects. CRM software can help a company’s sales team organize, automate, as well as synchronize processes to...
9 minute read6 ways your sales rep could be doing more harm than good And how your business might be paying the price. The most important role in any business is sales. Without someone selling it, nobody is designing it, making it or getting paid for it. Sales reps are unquestionably the lifeblood of any business. It’s not...
3 minute read5 ways to create customer loyalty And why not doing these things might be showing your customer the door. Regardless of your industry, the size of your company or the products you sell, one thing is consistent: there is nothing more important than keeping your customer base happy and sustaining customer loyalty. Every business should...
5 minute readWhat does the fourth quarter typically look like for a business? In most cases this quarter falls in-line with the holiday season. As a result, the majority of the focus remains in boosting sales and current revenues. While this is an important time for any business’s bottom line, could this laser-focus toward sales serve as...
6 minute read“Bad habits are hard to break” may be better known, but the saying “bad habits are like a comfortable bed – easy to get into, but hard to get out of” should be a mantra of every sales manager. Often, bad habits come from the ease of a certain approach. In other cases, a lucky...
3 minute readAs a consumer aren’t you always impressed when the vendor you are buying from has made your purchasing process convenient, by offering online merchant services? Whether it’s ordering from your favorite pizza shop, booking a weekend getaway or shopping for the holidays, buying made easy gets you want you want quickly and is easy money...
4 minute readDelivering quotes to your prospects in a timely and professional format can be an important influencer in your sales process, even more than you may think. It can demonstrate your company’s ability to quickly deliver results, even before the sale is made, which can have significant impact when it comes to winning business over the...
9 minute read Buying a CRM: Topics that will make CRM Vendors uncomfortable discussing and help you make the right decision in the process Selecting the right CRM platform for your business is a critical decision, and one that most every company would agree; you won’t want to make more than once, at least not for a...
5 minute readAs a CRM Vendor I often find myself not only selling software but offline solutions as well; mainly consultative services that help a business establish best practices in front of the keyboard and in front of the customer. It’s part of the value we have to offer in order to really help our customers improve...
2 minute readEase of use is the key ingredient when combining technological infrastructures with your business workflow There are a few criteria that will make or break your CRM adoption process, such as executive sponsorship, user attitude, ultimate necessity and so on. But CRM ease of use has always been the fundamental tipping point, because without it,...
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