9 minute read6 ways your sales rep could be doing more harm than good And how your business might be paying the price. The most important role in any business is sales. Without someone selling it, nobody is designing it, making it or getting paid for it. Sales reps are unquestionably the lifeblood of any business. It’s not...
3 minute read5 ways to create customer loyalty And why not doing these things might be showing your customer the door. Regardless of your industry, the size of your company or the products you sell, one thing is consistent: there is nothing more important than keeping your customer base happy and sustaining customer loyalty. Every business should...
3 minute readHaving your business goals/destination in mind is the first step towards effective management. But you cannot manage what you don’t measure. Key Performance Indicators (KPIs) analytics are a vital resource for measurement, taking quantitative data analysis to the next level. KPIs represent the measurement of progress indicators, identified beforehand, toward organizational goals. Frequent, routine review...
5 minute readWhat does the fourth quarter typically look like for a business? In most cases this quarter falls in-line with the holiday season. As a result, the majority of the focus remains in boosting sales and current revenues. While this is an important time for any business’s bottom line, could this laser-focus toward sales serve as...
3 minute readAs a consumer aren’t you always impressed when the vendor you are buying from has made your purchasing process convenient, by offering online merchant services? Whether it’s ordering from your favorite pizza shop, booking a weekend getaway or shopping for the holidays, buying made easy gets you want you want quickly and is easy money...
5 minute readAs a CRM Vendor I often find myself not only selling software but offline solutions as well; mainly consultative services that help a business establish best practices in front of the keyboard and in front of the customer. It’s part of the value we have to offer in order to really help our customers improve...
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